Return Policy
RETURN POLICY
Our Promise
We're dedicated to providing you with the best print quality. If you receive a poster that's damaged or faulty, we'll replace it hassle-free.
Damage Report
Should your delivery arrive with visible damage to either the packaging or the item itself, snap a quick photo, decline the delivery, and get in touch with us right away at poster@ardeartdealer.com.
Reporting Issues/ Refunds
If you notice any damage on the print within 3 days of delivery, simply reach out to us at poster@ardeartdealer.com providing proof and payment receipts. We'll check the issue, and if we need the poster back, we'll cover the return shipping.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
Ensuring Print Quality
Your poster should match the quality and appearance advertised on our website. If it doesn't, please let us know at poster@ardeartdealer.com, and we'll review your case and arrange a reprint if needed at no extra cost.
No Cancellations After Ordering
Once your order is placed, it's on its way! However, we can update your details before shipping, so don't hesitate to contact us at poster@ardeartdealer.com.
No Returns for Change of Mind
Unfortunately, we can't accept returns or offer exchanges if you simply change your mind. But we're here to assist you in finding the perfect artwork for your space!
Take Your Time!
Choose your artwork thoughtfully. If you need advice or recommendations, feel free to reach out to us at poster@ardeartdealer.com . And remember to measure your space before ordering to ensure the perfect fit!